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Booking & Cancellation Policies 

  • You may cancel free of charge until 14 days before arrival, after which you will be charged the entire amount.

  • If you don’t show up, you will be charged the total price.

  • You will be required to do a bank transfer of 50% of the total amount payable within 3 days of enquiry to secure your booking.

  • The remaining 50% will be payable via bank transfer before 14 days of your arrival.

  • We accepts all types of credit/debit cards, net banking, UPI and cash.

  • *In case of covid-related cancellation, within 14 days, bookings may be transferable within the next 6 months, depending on availability and subject to change in tariff. 

Child Policies

  • Children of all ages are welcome. 

  • Children, aged 7 and below stay free of charge (up to a maximum of 2 children); however, will be charged INR 1000/- per night on use of an extra bed.

  • Any child aged 8 years and above will be treated as an adult with charges as applicable.

  • Any additional guest,  adult/child above 8 years, will be charged Rs 2000/- per night, inclusive of breakfast.

  • It should be noted, we don't have a provision for an extra bed in Mountain view house


  • At Vanilla County our dining is a bit different from hotels and resorts; firstly our dining is exclusively for our in-house guests only. Our efforts at the property have been to provide an experience that is closer to a local home than that of a hotel; we don't have menu cards and the menu depends upon the availability of resources from the farms.

  • We request our guests to advise us on any food restrictions or preferences in advance.

  • We don't have room service.

  • Outside food and self-cooking are not allowed on the property.

  • Breakfast timings are 8:30-10:00 AM, Lunch 1:00PM -2:30PM, Dinner 7:30 PM-9:30 PM.

  • Advance booking is needed for lunch and dinner.

  • Welcome drinks and Afternoon tea is complimentary.

Check-in & Check-out

Check-in:      After    1300 hrs IST
Check-out:   Before  1100 hrs IST 

Guests are required to show photo identification upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.

House rules

  • We are purely a family friendly property and we don’t entertain bachelors or unmarried couples.

  • We don’t tolerate any sort of parties or gatherings at Vanilla County without prior permission.

  • The property turns to quiet hours from 10PM to 7 AM, any sort of activities that produces loud noise is strictly prohibited considering our guests as well as the surroundings.

  • Usage of any kind of illegal drugs and weapons are prohibited in the property and strict action will be taken in case of violation of the terms.

  • All rooms are designed as non-smoking rooms; however, ashtrays are available outside the rooms.

  • The management is not responsible for any damage or loss of any personal belongings of guests.

  • Guests are responsible for any damage or loss caused to the property and amenities, and should be willing to bear the cost of damages.

  • All guests are responsible for their own safety and security while participating in any indoor or outdoor activities including off-road trips, rock pool visits, plantation walks, etc.

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